institute for employment studies

the IES HR Network

Increasing business benefits from in-house coaching schemes

Carter A, Miller L

HR Network Paper MP85, Institute for Employment Studies, July 2009
ISBN: (no ISBN), pp. iv + 20
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an IES HR Network paper

IES research indicates the biggest growth area for coaching programmes within large organisations has been investment in internal coaching schemes, whereby managers and sometimes HR specialists are specially trained and supervised to operate as internal coaches. As these schemes become more embedded, and the outcomes subject to evaluation, some organisations may become disappointed that not all of the promised business benefits are being realised.

This paper summarises what we know about coaching outcomes and suggests possible ways in which businesses can ensure that their internal coaching delivers all the benefits they anticipate.

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