1. What is your post/job title?

HR Director   HR Manager   Trade Union Representative   Other*

*please specify:

2. In which type of organisation do you work?

Acute Trust   Mental Health Trust   Ambulance Trust   PCT   Other organisation

3. If you work in a trust, is it a Foundation Trust?

yes no

4. Where is your organisation located? choose: North West North East Yorkshire & the Humber West Midlands East Midlands East of England London South West South East South Central Scotland Wales Northern Ireland

Next, some questions about the employment of specific posts within your organisation.

5. How many workers do you currently employ in the following occupational groups (approx)?

If possible, for Chaplains only, please supply a breakdown by full and part-time contracts.

Occupation	Headcount
Qualified mechanical workers
Qualified electrical workers
Qualified plumbing workers
Building craft workers
Chaplains	FT = PT =
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists

6. On which AfC pay bands are the following occupational groups located?

Occupation	AfC pay bands
Qualified mechanical workers
Qualified electrical workers
Qualified plumbing workers
Building craft workers
Chaplains
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists

Now, some questions about labour turnover and vacancy levels within your organisation for the occupational groups for whom RRPs are fixed nationally.

7. What was the turnover rate for the following occupations in the last 12 months?

If exact numbers are not known, please provide an estimate of turnover levels within these occupations.

Occupation	Turnover rate if known (%)	Estimated rate (%)
Qualified mechanical workers
Qualified electrical workers
Qualified plumbing workers
Building craft workers
Chaplains

8. How many vacancies do you currently have for the following roles and how does this compare with the past couple of years?

Occupation	No. of vacancies	Level of vacancies compared to recent years
		higher	the same	lower
Qualified mechanical workers
Qualified electrical workers
Qualified plumbing workers
Building craft workers
Chaplains

9. How long has it taken to fill any vacancies in these occupations over the past year?

Occupation	Approx. time to fill vacancy (months)	Compared with the recent past is this
		longer	shorter	the same
Qualified mechanical workers
Qualified electrical workers
Qualified plumbing workers
Building craft workers
Chaplains

In this next section we would like to hear about your experiences of recruitment into these specific occupational groups.

10. Do you expect to recruit any of the following occupations over the next two years and what will be the approximate number?

Occupation	✓ Expect to recruit	Approx no.
Qualified mechanical workers
Qualified electrical workers
Qualified plumbing workers
Building craft workers
Chaplains

11. Have you experienced recruitment difficulties with any of the following occupational groups, and, if so, what have been the causes?

Occupation	✓ Experienced recruitment difficulties	Causes (use letters from the yellow box below, for any that apply) If other reason, describe
Qualified mechanical workers		if other:
Qualified electrical workers		if other:
Qualified plumbing workers		if other:
Building craft workers		if other:
Chaplains		if other:

12. If your organisation has not experienced any recruitment difficulties for any of these occupational groups, what do you think are the reasons?

Occupation	Reasons for ease of recruitment (use letters from the yellow box below, for any that apply) If other reasons, describe
Qualified mechanical workers	if other:
Qualified electrical workers	if other:
Qualified plumbing workers	if other:
Building craft workers	if other:
Chaplains	if other:

13. Do you anticipate recruitment into the following occupational groups to get easier, stay the same or get increasingly more difficult over the next two years? If you expect change over the next two years, please provide your reasons.

Occupation	Degree of future change in recruitment pressure			Reasons for future change (use letters from the yellow box below, for any that apply) If other reason, describe
	easier	the same	more difficult
Qualified mechanical workers				if other:
Qualified electrical workers				if other:
Qualified plumbing workers				if other:
Building craft workers				if other:
Chaplains				if other:

In this section we would like to hear about the retention of these specific occupational groups within your organisation

14. Have you experienced retention difficulties with any of the following groups, and, if so, what have been the causes?

Occupation	✓ Experienced retention difficulties	Causes (use letters from the yellow box below, for any that apply) If other reasons, describe
Qualified mechanical workers		if other:
Qualified electrical workers		if other:
Qualified plumbing workers		if other:
Building craft workers		if other:
Chaplains		if other:

15. If your organisation has not experienced retention difficulties with any of the following groups, what do you think are the reasons for this?

Occupation	Reasons for low staff turnover (use letters from the yellow box below, for any that apply) If other reasons, describe
Qualified mechanical workers	if other:
Qualified electrical workers	if other:
Qualified plumbing workers	if other:
Building craft workers	if other:
Chaplains	if other:

16. Do you anticipate retention of the following occupational groups to get easier, stay the same or get increasingly more difficult over the next two years? If you expect change over the next two years, please provide your reasons.

Occupation	Degree of future change in retention pressure			Reasons for future change (use letters from the yellow box below, for any that apply) If other reason, describe
	easier	the same	more difficult
Qualified mechanical workers				if other:
Qualified electrical workers				if other:
Qualified plumbing workers				if other:
Building craft workers				if other:
Chaplains				if other:

In this section we would like to hear about your current use of recruitment and retention premia.

17. Do you pay the national recruitment and retention premium for chaplains? yes   no

18. Do you pay locally agreed recruitment and retention premia for building craft workers? yes   no

In the following section we review your recruitment and retention experience for occupational groups for whom national RRPs may be agreed locally.

19. What was the turnover rate for the following occupations in the last 12 months?

If exact numbers are not known, please provide an estimate of turnover levels within these occupations.

Occupation	Turnover rate if known (%)	Estimated rate (%)
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists

20. How many vacancies do you currently have for the following roles and how does this compare with the past couple of years?

Occupation	No. of vacancies	Level of vacancies compared to recent years
		higher	the same	lower
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists

21. How long has it taken to fill any vacancies in these occupations over the past year?

Occupation	Approx. time to fill vacancy (months)	Compared with the recent past is this
		longer	shorter	the same
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists

In this next section we would like to hear about your experiences of recruitment into these specific occupational groups.

22. Do you expect to recruit any of the following occupations over the next two years?

Occupation	✓ Expect to recruit	Approx no.
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists

23. Have you experienced recruitment difficulties with any of the following occupational groups, and, if so, what have been the causes?

Occupation	✓ Experienced recruitment difficulties	Causes (use letters from the yellow box below, for any that apply) If other reason, describe
Clinical coding officers		if other:
Cytology screeners		if other:
Dental nurses, technicians, therapists and hygienists		if other:
Estates officers/works officers		if other:
Financial accountants		if other:
Invoice clerks		if other:
Biomedical scientists		if other:
Payroll team leaders		if other:
Pharmacists		if other:
Qualified medical technical officers		if other:
Qualified midwives (new entrant)		if other:
Qualified perfusionists		if other:

24. If your organisation has not experienced any recruitment difficulties for any of these occupational groups, what do you think are the reasons?

Occupation	Reasons for ease of recruitment (use letters from the yellow box below, for any that apply) If other reasons, describe
Clinical coding officers	if other:
Cytology screeners	if other:
Dental nurses, technicians, therapists and hygienists	if other:
Estates officers/works officers	if other:
Financial accountants	if other:
Invoice clerks	if other:
Biomedical scientists	if other:
Payroll team leaders	if other:
Pharmacists	if other:
Qualified medical technical officers	if other:
Qualified midwives (new entrant)	if other:
Qualified perfusionists	if other:

25. Do you anticipate recruitment into the following occupational groups to get easier, stay the same or get increasingly more difficult over the next two years? If you expect change over the next two years, please provide your reasons.

Occupation	Degree of future change in recruitment pressure			Reasons for future change (use letters from the yellow box below, for any that apply) If other reason, describe
	easier	the same	more difficult
Clinical coding officers				if other:
Cytology screeners				if other:
Dental nurses, technicians, therapists and hygienists				if other:
Estates officers/works officers				if other:
Financial accountants				if other:
Invoice clerks				if other:
Biomedical scientists				if other:
Payroll team leaders				if other:
Pharmacists				if other:
Qualified medical technical officers				if other:
Qualified midwives (new entrant)				if other:
Qualified perfusionists				if other:

In this section we would like to hear about the retention of these specific occupational groups within your organisation

26. Have you experienced retention difficulties with any of the following groups, and, if so, what have been the causes?

Occupation	✓ Experienced retention difficulties	Causes (use letters from the yellow box below, for any that apply) If other reasons, describe
Clinical coding officers		if other:
Cytology screeners		if other:
Dental nurses, technicians, therapists and hygienists		if other:
Estates officers/works officers		if other:
Financial accountants		if other:
Invoice clerks		if other:
Biomedical scientists		if other:
Payroll team leaders		if other:
Pharmacists		if other:
Qualified medical technical officers		if other:
Qualified midwives (new entrant)		if other:
Qualified perfusionists		if other:

27. If your organisation has not experienced retention difficulties with any of the following groups, what do you think are the reasons for this?

Occupation	Reasons for low staff turnover (use letters from the yellow box below, for any that apply) If other reasons, describe
Clinical coding officers	if other:
Cytology screeners	if other:
Dental nurses, technicians, therapists and hygienists	if other:
Estates officers/works officers	if other:
Financial accountants	if other:
Invoice clerks	if other:
Biomedical scientists	if other:
Payroll team leaders	if other:
Pharmacists	if other:
Qualified medical technical officers	if other:
Qualified midwives (new entrant)	if other:
Qualified perfusionists	if other:

28. Do you anticipate retention of the following occupational groups to get easier, stay the same or get increasingly more difficult over the next two years? If you expect change over the next two years, please provide your reasons.

Occupation	Degree of future change in retention pressure			Reasons for future change (use letters from the yellow box below, for any that apply) If other reason, describe
	easier	the same	more difficult
Clinical coding officers				if other:
Cytology screeners				if other:
Dental nurses, technicians, therapists and hygienists				if other:
Estates officers/works officers				if other:
Financial accountants				if other:
Invoice clerks				if other:
Biomedical scientists				if other:
Payroll team leaders				if other:
Pharmacists				if other:
Qualified medical technical officers				if other:
Qualified midwives (new entrant)				if other:
Qualified perfusionists				if other:

In this final section we would like to hear about your current use of local recruitment and retention premia.

29. Do you pay locally agreed recruitment and retention premia with respect to any of the following roles? If yes, what do you pay and what are your specific reasons?

Occupation	✓ local premium paid	£ pa if premium paid	Reason for payment
Clinical coding officers
Cytology screeners
Dental nurses, technicians, therapists and hygienists
Estates officers/works officers
Financial accountants
Invoice clerks
Biomedical scientists
Payroll team leaders
Pharmacists
Qualified medical technical officers
Qualified midwives (new entrant)
Qualified perfusionists