Publications

Publications graphicWe author and publish a range of resources to keep you up to date with the latest developments in employment, labour market and human resource policy and practice.

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  • Tackling Poor Performance

    Strebler M | Mar 2004 | Institute for Employment Studies

    What is 'poor performance', and who defines levels of acceptability? There are many reasons why people perform poorly, each of which can be tackled in a different way, ranging from formal to informal approaches, and with intentions to either improve or remove. This report looks at the approaches by seven large employers and offers strategic choices in understanding and tackling poor performance.

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    Managers as Developers of Others

    Hirsh W, Silverman M, Tamkin P, Jackson C | Mar 2004 | Institute for Employment Studies

    Organisations are now placing heavy emphasis on the role of the manager as coach, and on the workplace as a learning environment. This report contains a literature review of ideas about managers as developers of others, presents the IES research findings, including a framework for managers, and relates some of the narrative accounts collected.

  • The Drivers of Employee Engagement

    Robinson D, Perryman S, Hayday S | Mar 2004 | Institute for Employment Studies

    Engagement is a frequently used and fashionable term. Research into engagement, however, is almost non-existent. It appears that 'engagement' is not a recognised academic construct, yet all of us feel intuitively that we understand what it means. The work in this report is built on in 'Engagement: The Continuing Story', an IES report which tests our enagement measure and drivers tool in different settings and sectors.

  • Asian EMERGENCE: The World's Back Office?

    Huws U, Flecker J (eds) | Mar 2004 | Institute for Employment Studies

    The rapid development of eWork in Asia was, by the mid 2000s, leading to an equally rapid growth of a new professional and technical middle class in the Asian cities and regions where this development was taking place. This was driving a general development process, accompanied by an equally explosive growth in markets. This study drew on 59 in-depth case studies of eWork relocation, exploring the trends and implications for managers, workers and policy makers. It built on earlier work by the EC-sponsored EMERGENCE project carried out on 2000-2001.

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    Pay and Location

    What are the Key Issues for Employers?

    Reilly P | Mar 2004 | Institute for Employment Studies

    Local base pay or local allowance systems face common issues compared with using national renumeration structures but there are differences. We consider both the general cases for and against localised pay, and specific points of difference between the alternative routes. We conclude with a checklist of points for employers to consider before they proceed down the local pay route.

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    Employing Refugees

    Some Organisations' Experiences

    Hurstfield J, Pearson R, Hooker H, Ritchie H, Sinclair A | Feb 2004 | The Employability Forum

    This research explores the attitudes of employers towards refugees and highlights the main issues. It aims to inform those who are in a position to make a difference, and to stimulate further debate on an important area of public policy.

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    How Employers Manage Absence

    Bevan S, Dench S, Harper H, Hayday S | Feb 2004 | Department of Trade and Industry

    In the main, managing absence was not a major issue of concern for the employers in this 2001 survey. Indeed, in response to recruitment difficulties, there were instances of organisations introducing initiatives aimed at employees to improve their work-life balance.

  • Cognitive Factors' Influence on the Expression and Reporting of Work-Related Stress

    Daniels K, Jones D, Perryman S, Rick J, Fergusson E | Feb 2004 | Health and Safety Executive

    There is debate over the extent to which psychosocial hazards really influence occupational ill-health, or whether findings from research reflect individual differences, related to factors such as personality and attitudes. That is, whether work conditions, individual differences, or a combination of both influence stress-related illness. This debate has many implications: for our understanding of work related stress; for the extent to which changes in organisational practice can reasonably be expected to reduce stress-related illnesses; and for the means of assessing stress-related illness to gauge the success or otherwise of interventions. This research seeks to examine aspects of this debate and outline some of the implications for policy and organisational practice.

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    Managers as Developers of Others - Personal Experiences of Pleasure and Pain

    Hirsh W, Silverman M, Tamkin P, Jackson C | Feb 2004 | Institute for Employment Studies

    This paper presents a small selection of a large volume of data collected in a study that investigated the behaviour of managers who are good at developing other people in the workplace. It was conducted in four major UK organisations.

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    Managers as Developers of Others - A Literature Review

    Silverman M | Feb 2004 | Institute for Employment Studies

    The paper covers: the growing role of the line manager in development; managers as career developers; managers as mentors and coaches for staff; the business importance of managers as developers; developing the competency to develop others; barriers to staff development; and relation to management theories and formal frameworks.