Several routes to an HR nirvana: but is it all a mirage?

Peter Reilly | Opinion Paper OP5 | Institute for Employment Studies | Feb 2007

Much attention has been devoted to HR transformation, but it would seem that actual evidence of successful results is few and far between. Why is this? Does the problem lie with the design or implementation of HR transformation, more than the all too often failure to evaluate outcomes.

This paper examines the main routes towards HR reform, pointing out potential pitfalls and how to avoid them. The paper examines the different routes towards HR transformation:

  • structural reform
  • outsourcing
  • process modernisation
  • technological innovation.