The Changing Role of Recruitment Intermediaries

This research explores the role of recruitment intermediaries and some of the factors that are affecting them, alongside the changes in the recruitment market. Intermediaries face threats to business: the growth of e-recruitment and shared services in organisations, for example.

However, analysts predict a growing market in recruitment and the niche positions that intermediaries occupy seem set to remain in the forseeable future.

Providing a 'snapshot' of the recruitment market from the case-study perspectives of employers and intermediaries, the report concludes that while their optimism about future business may be founded, intermediaries will need to remain aware of the various threats to business. The report provides suggestions for meeting these challenges.