Blogs

We publish blogs to provide insights from, and stimulate debate about, the latest research and thinking. Any views expressed are those of the author and not necessarily those of the Institute as a whole.

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Bad News’ and its Impact on Engagement

It seems that every week brings another bad news story to damage the reputation of many of our best-loved institutions. The NHS is still reeling from the body-blow of the shocking findings of the Francis Report on the failings in Mid-Staffordshire. The Co-operative Bank has been found lacking, and its chair is in disgrace. There have been high-profile care home scandals, our MPs are still not forgiven for dodgy expenses claims - and we even have horsemeat in our beef-burgers.

Blog

Compassion: an on-trend phenomenon

Right now, compassion is trending. Google hits for 'compassion' in the UK show a steady rise over the last eight or so years. The dictionary describes compassion as 'a feeling of deep sympathy and sorrow for someone struck by misfortune, accompanied by a desire to alleviate the suffering'. It is embedded in our humanity and helps us affiliate, care and nurture our friends, family, neighbours and community. It is as much a part of our human make up as our ability to read body language or offer a smile to a friend. But then, casual cruelty is human too, the desire to laugh at others, to treat 'us' and 'them' differently, to turn away from pain, to be worn out by others complaints... We can swing either way it seems and evidence suggests that affiliative, caring, trusting, cultures with well-managed workloads are more likely to incubate compassion than harsh, coercive, disengaged, disempowered environments where work overload is the norm.

Blog

Stop knocking the employee survey

‘Knocking the employee survey seems to be the current flavour of the month. In the past few weeks, I've heard it described in a lot of ways, rarely positively. But is there really a good and practical alternative to the employee survey?'