New member paper: Coaching in virtual spaces: Video, audio and text-based
This paper is the fifth in the IES Coaching Effectiveness series which uses evidence to explore different aspects of business coaching.
IES experts are available for comment and interviews. Their knowledge and views are supported by independent research and extensive experience.
IES experts are available for comment and interviews. Their knowledge and views are supported by independent research and extensive experience. Contact the Press Office at 01273 763414 or via the email below.
This paper is the fifth in the IES Coaching Effectiveness series which uses evidence to explore different aspects of business coaching.
IES paper suggests that HR is failing to make performance and development conversations effective. It rightly says that line managers should have better performance and development conversations with the staff that work for them, but is not yet doing what is needed to help this happen.
Successful coaching depends as much on who is providing the coaching as on what they do, according to IES research.
Our Perspectives on HR report for 2015 urges employers to consider how more established ways of managing change can be replaced by evolving fluid approaches.
Within the coaching field there is a dearth of literature that empirically assesses the impact of coaching on coachees’ well-being and engagement. We therefore decided to undertake a Network research project that would provide credible and statistically robust data which could be used to explore this area. The project began in 2009 and after three years is now drawing to a conclusion, with the final report due to be published this Spring.
Most existing surveys are of the views of the coach, but this study, by the College of Business, Law & Governance at James Cook University (Australia) and the Institute for Employment Studies (UK), surveyed 644 industry professionals from 34 countries, who either had received or were currently receiving coaching. The researchers found that 89 per cent of coachees found coaching to be effective, while just 11 per cent said it was of limited use.
Recent research offering a rare view from the coachee perspective has confirmed that, for the vast majority of coachees, coaching is successful. Digging deeper, the study made interesting discoveries about the barriers to effective coaching. Researchers found that 84 per cent of coachees said they had faced barriers along the way, with unclear development goals or lack of agreement with their coach as the most frequently-mentioned barrier.