Publications

We author and publish a range of resources to keep you up to date with the latest developments in employment, education and skills, labour market and human resource policy and practice. All our pdf publications are free to access.

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Publication

HR Outsourcing in the UK

The subject of HR outsourcing has attracted considerable attention during recent years and there is a lot of talk in the personnel press about the subject. However, there exists rather less detail on its extent and the strategic intent that underpins it. Is there really a shift towards a greater and deeper outsourcing of HR activities? This review seeks to address this question.

Publication

Facing the Market

Over time, there has been a general shift away from considerations of internal equity towards external equity. The value of a specific job role has become less about the particular skills that the employee brought to the job and more about its market price. This paper discusses how to establish the value of a job and looks at the issues of occupation, sector and location. The authors answer the question 'what drives interest in market-based pay?' and examine market-based pay in practice.

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Tackling Poor Performance

What is 'poor performance', and who defines levels of acceptability? There are many reasons why people perform poorly, each of which can be tackled in a different way, ranging from formal to informal approaches, and with intentions to either improve or remove. This report looks at the approaches by seven large employers and offers strategic choices in understanding and tackling poor performance.

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Managers as Developers of Others

Organisations are now placing heavy emphasis on the role of the manager as coach, and on the workplace as a learning environment. This report contains a literature review of ideas about managers as developers of others, presents the IES research findings, including a framework for managers, and relates some of the narrative accounts collected.

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The Drivers of Employee Engagement

Engagement is a frequently used and fashionable term. Research into engagement, however, is almost non-existent. It appears that 'engagement' is not a recognised academic construct, yet all of us feel intuitively that we understand what it means. The work in this report is built on in 'Engagement: The Continuing Story', an IES report which tests our enagement measure and drivers tool in different settings and sectors.

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Asian EMERGENCE: The World’s Back Office?

The rapid development of eWork in Asia was, by the mid 2000s, leading to an equally rapid growth of a new professional and technical middle class in the Asian cities and regions where this development was taking place. This was driving a general development process, accompanied by an equally explosive growth in markets. This study drew on 59 in-depth case studies of eWork relocation, exploring the trends and implications for managers, workers and policy makers. It built on earlier work by the EC-sponsored EMERGENCE project carried out on 2000-2001.