Publications

Part of the EMERGENCE project, this report draws on the empirical data of the 18-country employer survey and on the company case studies from the EMERGENCE project, to illustrate the diffusion of eWork in three Central European countries. It compares the use of eWork in these candidate countries, in terms of the practices of generic business services, with the EU (15) countries. Finally, this report calls attention to the important role of regulations in practising business services and also to the need for further research into the roles that micro and small firms can play in the e-economy.

A new global division of labour is emerging in knowledge work, as information and communications technologies introduce a new range of choices in who does what work, where and when. Work involving the processing of digitised information can now be carried out anywhere in the world, where the right skills and infrastructure exist. Between 2000 and 2003, the EMERGENCE project carried out research to map and measure these new trends. This final report summarises the results of a major 18-country survey, 62 in-depth case studies and a critical review of the evidence.

This paper describes and analyses the work done to take a strategic approach to knowledge management in Cable and Wireless during the 18 months from January 2000 to October 2001, a period of major change in the strategic direction of the company.

Over the past ten years, the study of commitment has advanced in many different directions. A variety of disciplines have adopted the topic as a theme in their research and these have offered fresh and significant insights. These recent advances include new approaches to both the conceptualisation of employee commitment and the particular human resource practices intended to increase it. This review discusses the definition of commitment and its creation based on IES' extensive experience of working in this area and a comprehensive literature review.

In March 2002, HERDA-SW, in association with SWRDA, commissioned IES to conduct a study to inform regional efforts to retain and recruit graduates for the benefits of the South West economy. The report profiles students in the South West, assesses their expectations, and describes how they transfer to the job market. In doing so, a picture emerges of the flow of graduates into and out of the SW labour market, and the reasons why graduates are, or are not, attracted and retained in the region.

This research examines the extent of gender equality in the pay structures and pay practices of larger organisations. It focuses, in particular, on equal pay reviews. This publication is no longer available.

This report examines the effectiveness of the Business Programme of The Prince's Trust and analyses the longer-term labour market outcomes of young adults who are supported into self-employment. The study was commissioned by the former DfEE in 1999 and carried out by the Institute for Employment Studies (IES) and Marc Cowling of the London Business School (LBS).

As the title suggests, this paper identifies questions measuring employee commitment and job satisfaction. There are limitations to measuring morale and motivation by direct questions about their levels. The more practical approach of using statements about commitment and job satisfaction as indicators was discussed as these provide greater understanding of the issues.

This paper suggests attitude statements that test organisational citizenship behaviour.

This publication is no longer available. This report contributed to the national evaluation of the New Deal for Disabled People (NDDP). It sets out the first results from research on employer awareness of, and involvement with NDDP. Other linked studies contributed evidence on other stakeholders, particularly customers of the programme and the job brokers delivering it.