Publications

We author and publish a range of resources to keep you up to date with the latest developments in employment, education and skills, labour market and human resource policy and practice. All our pdf publications are free to access.

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Publication

Work Programme Evaluation: the participant experience report

This report brings together and summarises the main evidence from the different strands of the Work Programme evaluation about the experience of participants. The evaluation tracks the Work Programme over several years from its introduction in 2011. This report notes changes in participants’ experiences and perceptions of the programme during this period.

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Work Programme Evaluation: Operation of the commissioning model, finance and programme delivery

This report brings together and summarises the main evidence from: the 2013 and 2014 waves of the Work Programme evaluation about the commissioning model, finance and programme delivery; and provider surveys from 2012, 2013 and 2014. The report explores the impact of the commissioning model on the provider market, the operation of the financial model and programme delivery.

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Evaluation of Day One mandation of prison leavers to the Work Programme

Since March 2012 prison leavers who make an advance claim to Jobseeker’s Allowance before release, or within 13 weeks of being released, have been referred directly to the Work Programme to receive employment support. This is known as ‘day one mandation’. This report covers: participants’ experiences of making advance benefit claims whilst in prison; participants’ experiences of Work Programme support; and staff perspectives on operating day one mandation.

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Work Programme Evaluation: Findings from the first phase of qualitative research on programme delivery

This report presents preliminary findings based on the first phase of qualitative research forming part of the official evaluation of the Work Programme. The evaluation, over the period 2011-15, examines the way in which the Work Programme is commissioned, how it is delivered and what the experience and outcomes are for participants. This report focuses on programme delivery, looking at the experiences of staff and participants.

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Evaluation of Jobcentre Plus Advisory Services in Integrated Children’s Centres in Communities First Areas

The Welsh Government (WG) commissioned the Institute for Employment Studies (IES) to lead a review of its pilot which introduced Jobcentre Plus-led Advisory services into Integrated Children’s Centres in Communities First (CF) areas. The pilot was known as the Employment Services in Integrated Children’s Centres (ESICC). The project was co-funded by Communities First and Jobcentre Plus (JCP). IES had experience of evaluating the Work-Focused Services in the Children’s Centres Pilot in England. This report comprises findings from the evaluation to provide information to the Welsh Government (WG) on the progress and achievements of the ESICC pilot.

Publication

Jobcentre Plus Employer Satisfaction and Experience Survey 2012

The 2011/12 Jobcentre Plus delivery plan set out a plan to modernise employer services. To inform this process, the Department for Work and Pensions commissioned a telephone survey with a representative sample of 3,000 employers who had placed a vacancy with Jobcentre Plus between 1 September and 30 November 2011. The focus of this report is on the main strategic findings of that research.