Facing into Change report series

Facing into Change is a series of reports exploring how organisations manage change in turbulent environments. Although the three change initiatives covered in the series take place in a public sector context, the reports highlight valuable lessons for organisations in all sectors, OD practitioners and those interested in change management.

Facing into Change: The Organisation Development & Design Expert Service

Facing into Change is a case study report illustrating OD in practice, through the work of the Organisation Development & Design Expert Service. The OD&D Service is one of four Civil Service HR expert services and offers support to departments and cross-Government functions in delivering complex change.

UKVI: Facing into Change

This report is the second in the series following the work of the Organisation Development & Design Expert Service, which works across the Civil Service to support sustainable complex change. This new report is in the form of an evaluative case story focusing solely on an appreciative inquiry (AI) initiative in UK Visas and Immigration. It describes the AI process and early outcomes and the initiative is evaluated against a social movement framework.