In the Know

This paper advises employers and HR practitioners about approaches to managing 'knowledge workers'. The author defines knowledge workers, discusses their importance, and discusses how best to manage them, covering potential issues and problems such as performance management, reward systems and work organisation.

This paper advises employers and HR practitioners about approaches to managing ‘knowledge workers’.

The author defines knowledge workers, discusses their importance, and discusses how best to manage them, covering potential issues and problems such as performance management, reward systems and work organisation.