Job/work engagement: Understanding a different aspect of engagement

Thu 13 Sep 2018 09:30
Broadway House, Tothill Street, London, SW1H 9NQ


Anyone who investigates employee engagement will soon discover that there are two separate ‘camps’ active in the field. 

Firstly, researchers publishing in academic journals, who focus almost entirely on job/work engagement; and secondly, those in the ‘real world’ (notably HR practitioners and managers/leaders), who are interested in the extent to which employees engage with their organisations.

Employee surveys typically measure organisation engagement and job satisfaction, but lack a measure of the subtly different concept of job/work engagement. However, many HR practitioners have noticed that some types of employee – such as professionals, scientists and, indeed, academics – tend to have high levels of job satisfaction but relatively low levels of organisation engagement.

 An understanding of job/work engagement should help organisations to understand the different ways in which employees are motivated and engaged, and plan engagement programmes accordingly. At this workshop, we will present the results of IES research into this area, and lead discussions of its applicability and usefulness. 

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Topics we will cover include:

  •  What is job/work engagement?

  • How does it differ from organisation engagement?

  • Why it is important to understand the engagement profiles of different employee groups?

  • What are the benefits to organisations of understanding different facets of engagement?

Who should attend?

HR practitioners and managers with particular responsibility for employee surveys and engagement programmes.

How will you/your organisation benefit from this event?

You will gain an understanding of job/work engagement and how it differs from organisation engagement, and will gain insights into its applicability in an organisational context.


Facilitator: Dilys Robinson, Principal Associate, Institute for Employment Studies

Dilys has led IES’ research into employee engagement for the past 15 years, focusing mainly on organisation engagement. Recently, she managed, in conjunction with Aston Business School, a research study that developed a measure of employee engagement for use within the higher education sector.

Nicola Carter, Head of HR Advice, Universities and Colleges Employers Association (UCEA)

Nicola Carter joined UCEA in May 2011 as Senior Employee Relations Adviser.  Nicola’s role involves providing guidance on employee relations issues, including trade union relations and changes in employment law.  Specific areas of responsibility include employee engagement, wellbeing and health and safety.  Nicola recently worked on a new Employee Engagement Toolkit for the HE sector, with Universities HR and IES.  She coordinates the UCEA Engagement and Wellbeing network, as well as working groups with the trade unions on Training and Development and Equality Issues.  She is also part of the employers’ negotiating team in the HE sector’s multi-employer pay bargaining.

Nicola is a chartered member of the CIPD and has achieved the Advanced Certificate in Employment Law.  Prior to joining UCEA, Nicola worked in the further education sector as the senior employment adviser and analyst at the Association of Colleges, following various HR policy and analyst roles at a large recruitment organisation. 

Paul Neville, Assistant Director HR and Staff Engagement, Trinity Laban Conservatoire of Music and Dance

A HR and organisational development (OD) professional with over 15 years' experience in both the public and private sectors, Paul is currently Strategic HR Lead at Trinity Laban Conservatoire of Music and Dance. Strategically-focussed, Paul's experience spans HR, OD and learning and development (L&D). Paul is particularly interested in how improved performance can be gained through transformational change – both within organisations and in sectors in which they operate.

Paul is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD). He is also Trustee and Vice Chair of the National Association of Youth Theatres.

Event programme

Download (.pdf)

Lunch will be provided.

Further reading

Ticket prices

HR Network member tickets (find out more):

Full member: Free
Associate member: £120 (+VAT)
Flex member: £150 (+VAT)

Non-member tickets:

Non-member: £190 (+VAT)