Building Coaching Capability

Carter A | HR Network Paper MP40 | Institute for Employment Studies | Dec 2004

This paper is a short guide for employers. It provides some ideas and help for those who are building coaching capability within their organisations, and those who anticipate doing so.

It offers both a framework for employers to determine the best approach to building coaching capability, and case study examples of how First Choice Holidays, the BBC and Inland Revenue have gone about resourcing, deploying and developing their coaches.