Getting the most from performance and development conversations

Thu 17 May 2018 09:30
Broadway House, Tothill Street, London, SW1H 9NQ


We assume performance and development conversations are the starting point for a range of actions, from picking up poor performers, to planning learning and development activities and preparing some individuals for career progression. Organisations also hope that these conversations help to engage and retain good employees.

But this idea of conversations begs a number of questions:

  • What are the main outcomes we are seeking from performance and development conversations?

  • Are we talking about one kind of conversation here (exemplified by the long-established performance and development review), or maybe several different kinds of conversations?

  • Are these conversations formal and recorded, or perhaps also informal?

  • Do these conversations necessarily take place with the line manager, or can they be with other people too?

Topics we will cover include:

  • The purposes and possible outcomes of performance and development conversations.

  • What do effective conversations with individual employees need to cover?

  • Who is best placed to have these conversations with employees? Where, how often and in what settings can they occur?

  • The skills and behaviours needed for developmental conversations.

  • What do we need to record, and how is this data used?

  • Delegates will have plenty of opportunity to share their own experiences and experiments with performance and development conversations.

Who should attend?

HR professionals in general roles (eg HR business partners) or specialist roles in performance, learning and development, OD or talent management. Line managers will also be very welcome at this event and will find it of great value.

How will you/your organisation benefit from this event?

This workshop is a chance to get behind the rhetoric and clarify how you communicate the need for effective conversations with employees and how you support this process with your own process design, guidance and data collection procedures. You will also identify whether data is being appropriately used and followed up.


Facilitator: Wendy Hirsh, Principal Associate, Institute for Employment Studies

Wendy is a consultant and researcher on a range of people management issues especially career development, talent management, succession planning, workforce planning and leadership development. She regularly appears in HR Magazine's list of Most Influential HR Thinkers.

Event programme

The programme for this event is yet to be announced.

Lunch will be provided.

Related reading

Reilly P, Performance management: making it work, HR Essentials 4, Institute for Employment Studies

Hirsh W, Brown D, Chubb C, Reilly P, Performance Management: The Implementation Challenge: Key research findings, HR Network Paper MP89, Institute for Employment Studies

Tamkin P, Performance management, a tale of two practices?, Institute for Employment Studies

Ticket prices

HR Network member tickets (find out more):

Full member: Free
Associate member: £120 (+VAT)
Flex member: £150 (+VAT)

Non-member tickets:

Non-member: £190 (+VAT)


Disclaimer: Please note that photography and videos may be taken at this event and these images may be used in promotional material by the Institute for Employment Studies (IES). By attending, you are giving your consent for your image to be used on IES promotional materials. Please contact Gwen Leeming if you would prefer IES not to use your image for promotional materials.