ReAct research into the Restart Scheme: Privacy Information Notice

Data protection legislation and personal data

Data protection legislation determines how, when and why any organisation can process personal data. ‘Personal data’ means any information which can identify someone. ‘Processing’ means any actions performed on personal data, including: collection, storage, alteration or deletion. These laws exist to ensure that your data are managed safely and used responsibly. They also provide you with certain rights in respect of your data and creates a responsibility on the Department for Work and Pensions (DWP) and the research organisations it works with to provide you with certain information.

This privacy notice sets out the legal basis for processing data in relation to this research project, which is being completed by the Institute for Employment Studies (IES). This includes who will have access to your personal data, how your data will be used, stored and deleted, your legal rights and who you can contact with a query or a complaint.

The legal basis for processing personal data

The legal basis under which this personal data will be processed is performance of a contract.

This legal justification applies to this research project, which is focused on ways to improve the delivery of the Restart scheme. The study will involve surveys, telephone interviews and focus groups with Restart advisors and members of HR and management teams.

In order to arrange these interviews, your name and contact details (phone number or email address) will be shared with the IES research team. This personal information will only be processed for the purposes of completing this research. Participation in the research is completely voluntary – just because you are contacted, does not mean that you have to take part and you can decline the invitation without having to give a reason.

Who will have access to my personal data?

Your contact details will be stored on an encrypted server, with access restricted solely to members of the research team. Even after these contacts details have been shared with the research team, you are still free to withdraw from the research and can decline to take part in an interview without having to give a reason.

If you agree to take part in a research interview, any information you provide will be summarised in an anonymised format – this means we will remove any information that could be used to identify you.

How will my data be treated?

If you are invited and choose to take part in an interview, the information you give will only be used for purposes of this study. IES will produce a report summarising the main findings from the interviews. This will be shared with the Prime Providers of Restart and DWP but is not intended for wider publication, though it could be subject to a freedom of information request or shared with other stakeholders. Individuals will not be named in the reports, nor will any information be included that could reveal their identity.

Data protection law requires that personal data are kept for no longer than is necessary. We will anonymise the information you provide as soon as we practically can (i.e. within 2 weeks of the interview/focus group date). The personal data we used to contact you will be securely deleted from the IES systems three months after the project is complete (currently estimated to be March 2024).

Who can I contact if I would like to withdraw my interview data?

You have rights under data protection law to make the following requests the personal data held about you that is being processed for this research, including:

■   to request access to this data

■   to amend any incorrect or inaccurate information

■   to restrict or object to your data being processed

■   to destroy this data

■   to move, copy or transfer your data.

You have the right to withdraw the information you have provided as part of the interviews up to 2 weeks after the interview/focus group date. After this point the information will have been anonymised and will no longer be treated as personal data.

If you have taken part in an interview but would like your data withdrawn, please contact:

Who can I contact with a query about how my data will be used?

If you have any questions about how your data will be used, please contact Jane Mansour at IES:

Who can I contact with a complaint?

Further information on the rights available to you is also available from the Information Commissioner’s Office - the independent body responsible for regulating data protection within the UK. They can also deal with any complaints you may have regarding our use of your data:

■   Tel: 0303 123 1113

■   Email:

■   Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF