Business Models and Change
the Effect on Employees and their Psychological Contracts
Organisations are in frequent flux and the way in which they organise themselves is changing, perhaps fundamentally. Employees are on the receiving end of such change and it affects they way in which they relate to their employers: it alters the nature of the psychological contract.
The paper asks the following questions:
- What is business model change, how does is occur, and how is it dealt with?
- How does business model change affect the employment expectations and how can these be managed?
- What are the psychological contract effects of business model change?
- How can change be effectively and appropriately designed and communicated for optimum organisational performance and employee well-being?