Employee Assistance Programmes

Newton L, Hayday S, Barkworth R | HR Network Paper MP45 | Institute for Employment Studies | Mar 2005

This paper identifies why organisations chose to offer Employee Assistance Programmes (EAPs), as well as what provision is available, and how organisations decide on a certain provider and service. It looks at how effectively organisations monitor employee usage and satisfaction. The paper guides employers in what to bear in mind when considering providing an EAP, as well as suggestions for evaluating existing EAPs.