Employee Returns: Linking HR Performance Indicators to Business Strategy

Carter A, Robinson D | Report 365 | Institute for Employment Studies | Feb 2000

Human resource professionals are increasingly feeling forced to justify in a systematic way the cost of their activities. They are increasingly looking to HR performance indicators to demonstrate the added value of their work to the success of the organisation. Rather than panic and attempt to measure everything they do, it is important that HR functions adopt more considered and focussed approaches to measurement.

This practical guide demonstrates how, through analysis and linking to organisational strategy and business objectives, together with careful targeting of comparative measures, measurement can help raise the profile of HR within an organisation.