Evaluation of Access to Work - Core Evaluation
This report presents the findings from qualitative research to evaluate Access to Work (AtW) a programme designed for people with long-term health conditions who need extra practical support to take up work or to do their job.
The report presents an overall evaluation of AtW. Its key findings are:
- Customers found out about AtW from a number of sources, but in no systematic way. Awareness was low amongst employers and patchy amongst Jobcentre Plus staff.
- There were high levels of support for the AtW application process and high levels of satisfaction with the assessment process, Business Centres and staff.
- Customers received a broad range of support from AtW, and customers and employers were happy with the amount and quality of support overall.
- Customers and employers reported a number of positive impacts related to AtW, including: reduced levels of sickness and absenteeism, provision of a level playing field, saving customers work-related expense, increased well-being and productivity, and improved staff retention.
This evaluation has two other elements:
- An exploration of the inclusion of AtW within Individual Budget pilot areas.
- An exploration of the effects of the decision that Ministerial Government Departments (MGD) should pay for their AtW adjustments.