Evaluation of West Midlands Regional Coaching Pool

Carter A, Fairhurst P, Markwick C, Miller L | IES Paper  | West Midlands Regional Improvement and Efficiency Partnership | Aug 2009

In April 2008 Improvement and Efficiency West Midlands, acting on behalf of the West Midlands Regional Coaching Pool, commissioned the Institute for Employment Studies (IES) to undertake a comprehensive external evaluation of the Coaching Pool Partnership coaching activities.

The timing of the research work in August to December 2008 was shortly after the Coaching Pool completed its development and start-up phases and commenced full operations.

The work consisted of two main elements: in-depth telephone interviews with a sample of ‘matched trios’ of client, coach and line manager/sponsor; and web-based impact surveys of all accredited coaches, all clients and selected line managers/sponsors. This paper summarises the research findings.