A New Deal for Secretaries?

La Valle I, Giles L, Perryman S | Report 313 | Institute for Employment Studies | Aug 1996

The study is the first part of the Department for Education and Employment's Skills Review Programme to explore current and future skill requirements in eight key occupations in Britain.

The secretarial study has involved collecting information from 20 large organisations in a range of business sectors.

The findings suggest that many traditional functions are declining, as secretaries assume newer, more varied, roles and functions, requiring a broader range of social and technical skills.