Qualitative Evaluation of Integrated Employment and Skills Trials: Implementation Report
This report provides early evidence on how effectively the DWP’s Integrated Employment and Skills trials were working, from the perspective of Jobcentre Plus, nextstep, and customers. It represents the findings of Stage 1 of the evaluation, which began in December 2008 and covered the ten trial areas.
The main aims of this part of the evaluation were to:
- Identify and disseminate the early lessons and good practice from the initial trials, particularly in relation to delivery, collaborative working and customer service.
- Identify and disseminate early evidence on the key elements of the new system including skills screening and referral, Skills Health Check, co-location and availability of provision.
The report is based on three rounds of research fieldwork visits, carried out between December 2008 and May 2009.