What Makes a Good Employer?
Rafferty AM, Maben J, West E, Robinson D | Issue Paper 3 | International Council of Nurses | Feb 2005
This document summarises underlying evidence and issues related to good human resource management in the health sector with reference to:
- indicators of performance and measurement of nursing outcomes
- performance issues related to individuals and teams
- employee engagement, commitment and organisational citizenship behaviour.
There are two key themes: what are the interventions and indicators associated with good HRM outcomes and how can these be measured?