Workplaces and Social Networking

The Implications for Employment Relations

Broughton A, Higgins T, Hicks B, Cox A | Research Paper 41954 | Advisory, Conciliation and Arbitration Service (Acas) | Aug 2011

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This report sets out the results of a small-scale research project commissioned by Acas examining the implications of social networking and mobile information and communications technologies (ICT) for employment relations.

Social networking involves use of an online platform or website that enables people to communicate, usually for a social purpose, through a variety of services, most of which are web-based and offer opportunities for people to interact over the internet, e.g. via e-mail and ‘instant messaging’.