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Appreciative Enquiry
PublicationThis paper provides a practical overview of appreciative enquiry, the processes involved and the outcomes of managers and HR practitioners using it...
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CSR: Doing Good or Doing Good Business?
PublicationThe author discusses the history of CSR, and drivers behind it, and outlines what HR professionals have to offer in delivering their organisation's...
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Planning Training for Your Business
PublicationThe IES research summarised in this report used nine case studies to investigate how organisations plan their training and development activities,...
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Review of the Reporting of Accidents and Incidents Involving Learners
PublicationThe research aimed to identify factors that might contribute to under-reporting of accidents and incidents of learners, primarily apprentices and...
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Your Call
PublicationIn the early 2000s the UK call centre industry employed around 850,000 workers in more than 6,000 centres. And although there were fears that ...
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Whither Performance Management?
PublicationAlthough it is a concept that has commanded considerable attention from academics, researchers and practitioners alike over the past ten to twenty...
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Sterling innovation
ArticleReilly P, Phillipson J, Smith P, Health Services Journal, August 2005
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Final Outcomes from the Permitted Work Rules
PublicationThe permitted work rules (PWR) were introduced in April 2002 and replaced the existing provisions, commonly known as therapeutic work (TW). This...
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The Contribution of Skills to Business Performance
PublicationThis report explores the literature linking skills with business performance, and also the wider HR and High Performance literature and studies on...
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Approaches to Delivering HR Services
ConferenceReilly P, East Midlands Local Government Association seminar, East Midlands Local Government Association, Melton Mowbray, July 2005