Workplace Health Connect: July 2007 Progress Report

Tyers C, Lucy D, Sinclair A, Wilson S | Research Report  | Health and Safety Executive | Sep 2007

Workplace Health Connect (WHC) was a free service providing small and medium-sized enterprises with advice on workplace health and safety. This is the third IES progress report.

The two main on-going strands of the evaluation are:

  • A process evaluation of service delivery (including costs) and service penetration.
  • An impact evaluation of the initiative in terms of intermediate and final outcome measures (eg changes to attitudes about occupational health, or changes to the number of days off taken by staff within the employer), and an estimate of the overall costs and benefits of WHC.

The main message in this third report is that the service continues to receive a positive response from employers. In addition, the levels of Adviceline calls and referrals onto Level 2 are both increasing, demonstrating that leads are followed through effectively by staff at all levels of service delivery.

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