Evaluation of the 15 Steps Challenge

The NHS Institute for Innovation and Improvement commissioned IES to review the experiences of organisations which have implemented the 15 Steps Challenge launched in May 2012 and emerged from the Productive Ward Programme (a toolkit providing a structured approach to measuring the first impressions formed of a ward). The objectives of this review were to capture and document learning, findings and recommendations arising from implementation of the methodology, and identify the longer term learning to be gained, particularly relating to sustainability of change.