NHS HR Capacity and Capability

IES worked with the NHS North West in undertaking an HR Capacity and Capability Review. The overall aim was to ensure that HR outcomes support the effectiveness and success of NHS organisations in providing world class services to people in the North West. IES produced a definition of 'World Class HR'; a self-assessment methodology based on the factors that underpin world class HR practice; analysing web-based survey data on behalf of NHS organisations in the North West; and facilitating a series of intensive action planning workshops for HR Directors and key local stakeholders.