The customer journey to initial teacher training: Appendices
In 2015, The National College for Teaching and Leadership (NCTL) commissioned IES to enhance their understanding of the 'customer journey' - the experience of those who register an interest in and progress towards Initial Teacher Training (ITT) - in order to identify where changes can best be made to maximise efficient and cost-effective recruitment to ITT.
This document contains the appendices to the report including additional tables the online survey questions and a discussion guide.