The customer journey to initial teacher training: Appendices
Williams J, Pollard E, Hinks R, Huxley C, Marvell R, | | The National College for Teaching and Leadership (NCTL) | Jul 2016
In 2015, The National College for Teaching and Leadership (NCTL) commissioned IES to enhance their understanding of the 'customer journey' - the experience of those who register an interest in and progress towards Initial Teacher Training (ITT) - in order to identify where changes can best be made to maximise efficient and cost-effective recruitment to ITT.
This document contains the appendices to the report including additional tables the online survey questions and a discussion guide.
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