Qualitative research of the Intensive Activity Programme

The Institute worked with the Department of Work and Pensions (DWP) to evaluate the impact of a trial to provide intensive support for Jobseeker’s Allowance claimants during the first few weeks of their claim. DWP ran a randomised controlled trial (RCT) to test the Intensive Activity Programme (IAP) model (including measuring impact) and conducted the quantitative analysis internally.

IES researchers were commissioned to develop a theory of change model of the intervention and undertake qualitative research with claimants to explore their attitudes, experiences and any behavioural change as a result of the intervention.