Projects and case studies

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  • Sharing Professionals Across Organisational Boundaries

    With pressure on public finances, organisations look to find innovative working practices to save money. Capital Ambition asked IES to explore how some London Boroughs (sometimes with local NHS organisations) are sharing professionals or teams...

  • Employee Engagement Plan for the Health and Safety Executive

    IES carried out qualitative research for Health and Safety Executive (HSE) to explore the results of its first 'People Survey', in particular to gain a better understanding of staff engagement and its drivers, and to draw up an action plan to...

  • Evaluating Executive Coaching Skills

    The Board Development Team at the NHS Institute commissioned IES to evaluate their Executive Coaching Skills programme. Adopted by all ten Strategic Health Authorities, this programme aimed to develop a community of senior leaders into executive...

  • Mobilising People by Understanding Values

    IES was asked by the NHS Institute for Innovation and Improvement to identify the messages that resonate with the deeply-held values of different segments of the NHS workforce. This was to help them understand how to frame the quality and cost...

  • Back Office Efficiency in the NHS

    The financial crisis facing the NHS (and the public sector generally) encouraged leaders to think more creatively about all aspects of their organisations. One area that came under increasing scrutiny was back office functions and systems (eg HR,...

  • Learning from the Career Experiences of Women in Senior Accountancy Positions

    IES conducted telephone interviews with very senior women around the globe who are Chartered Institute of Management Accountants (CIMA) members, to ask about their career experiences and what advice they would give to women wanting to rise up the...

  • Development of a National Ideas Platform

    The NHS Institute for Improvement and Innovation commissioned IES to carry out market research to support the development of a National Ideas Platform. This online platform would allow staff in the NHS (and possibly more widely) to share ideas,...

  • Describing and Assessing Culture Change at HSE

    The Health and Safety Executive (HSE) asked IES to write up a case study of their culture change programme 'Better together'. This programme has seen HSE move from a split headquarters in London and Bootle to a single headquarters, and has sought...

  • Unlocking Discretionary Behaviour at the Housing Ombudsman Service

    The Housing Ombudsman Service wished to engage its employees with the organisation in order to further unlock discretionary behaviour and sustainable performance improvement. To monitor the progress in raising the levels of engagement they used...

  • People Strategy at Cancer Research UK

    IES worked with HR Network member Cancer Research UK to develop an explicit people strategy for the organisation. Cancer Research UK performed comparatively strongly during the recession, and Executive Director of Human Resources Elizabeth Sideris...