IES evaluation of the Intensive Activity Programme now published

IES News

4 Aug 2016

IES's evaluation of the Intensive Activity Programme (IAP) trials has been published by the Department for Work and Pensions. The IAP was a trial of support and activities that some benefit claimants had to complete within 21 days of making a new claim. It was designed to help them find work sooner.

IES led qualitative research into claimants’ experiences of this new Jobcentre Plus provision, which may roll out through Universal Credit. It provides group workshops and activities for claimants to complete independently during the first 21 days of their claim.

Becci Newton, IES principal research fellow, commented 'Our research showed that claimants were often keen for support and welcomed a chance to gain new job search skills or to confirm existing ones. Being part of a mixed group in workshops meant they could share knowledge and experience with each other. They also appreciated JCP staff who facilitated workshops so that all could contribute and this increased their views of the professionalism of Jobcentre Plus.'