Projects and case studies

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  • Understanding the Behaviour and Decision-making of Employees in Handling Conflicts and Disputes at Work

    This review of the literature, commissioned by the Department for Business, Innovation and Skills, aimed to understand the behaviour and decision-making of employees in handling conflicts and disputes at work. The government believes that more can...

  • Local Service Delivery of the National Dementia Strategy

    IES worked with Surrey University to evaluate and support the work of the Sussex Dementia Partnership. The partnership is an innovative way to deliver the National Dementia Strategy locally. While there is a key focus on patient, carer and service...

  • London 2012: Approaches to Management of Health and Safety

    IES research for the Olympic Delivery Authority compared the different approaches to the management of health and safety relating to leadership and worker involvement, on the Olympic Park and Athlete’s Village. The focus was on collaborative...

  • Redeveloping performance appraisal and the link to pay

    In 2010, a government department decided to give consideration to redeveloping its performance appraisal process and the link to performance related pay. IES was asked to help. The aim was to ensure these systems reflected 'best practice' and...

  • HR leadership team development: a case study

    Jacqueline Wiltshire, HR Director, Ealing CouncilSituationIn 2006 an Audit Commission report painted a gloomy picture of the HR function at Ealing Council. The troubled department was failing to provide a good HR service to the organisation and...

  • Getting to Grips with Workforce Planning in Local Government

    The Improvement and Development Agency (IDeA) for local government encouraged those organisations for whom it provides expertise and support to seriously consider workforce planning. IES supported IDeA in refreshing and improving the tools,...

  • Attitudes and Rewards: finding out with IES

    IES helped the Architects Registration Board to carry out their first ever all-staff attitude survey, as well as reviewing the competitiveness and appropriateness of their current rewards package. The survey involved a written questionnaire and...

  • Working Lives and Patterns of Veterinary Surgeons and Nurses

    IES ran two surveys on behalf of the Royal College of Veterinary Surgeons. These surveys, launched in January 2010, were to find out more about the working lives and working patterns of veterinary surgeons and veterinary nurses. They also explored...

  • Development for NHS Non-Executive Directors

    IES was asked to evaluate a pilot development programme that the NHS Institute is running for non-executive directors (NEDs) in the NHS. We surveyed participants and carried out telephone interviews with selected NEDs and their chairs, and...

  • Care Quality Commission

    IES assisted the newly formed Care Quality Commission to consider as part of its new regulatory strategy how workforce issues should best be considered and assessed. The project involved comparisons with the approach and methods employed in other...