Projects and case studies

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  • Supporting organisational redesign

    With declining resources and increasing demand, many councils are considering how to reduce costs while preserving key front-line services. The Improvement and Development Agency, together with Improvement and Efficiency West Midlands and...

  • A Coaching Evaluation Toolkit

    IES developed an evaluation toolkit for a national coaching scheme. The aim was to enable the scheme co-ordinators to evaluate at three different levels on an on-going basis: Effectiveness of the coach and the coaching (did the coaching work?);...

  • Relocation support

    IES worked with the Health and Safety Executive to evaluate the 'How and Where We Work' Programme, designed to support staff through the move to a single headquarters in Redgrave Court, Bootle. The evaluation was in the form of a case study,...

  • Retention of Black and Minority Ethnic and Female Police Officers

    By 2009, the police service had worked hard to increase the recruitment of Black and minority ethnic (BME) and female officers, and aimed to maximise the retention of such officers. Recent evidence indicated, however, that the rates of voluntary...

  • Developing People Strategy and Leadership

    IES was asked to support the Department for Culture, Media and Sport (DCMS) in developing its people strategy which would reflect and bring to life its corporate vision, values and strategy focusing on enriching people’s lives, but in turn help to...

  • Gender Pay Gap Reporting

    IES worked with the Equality and Human Rights Commission (EHRC) to consider the most appropriate methods and measures that private and third sector employers could use to report voluntarily on gender pay gaps, in support of a clause in the...

  • Housing Ombudsman: Building an HR strategy

    For the Housing Ombudsman Service, we were asked to support the annual business planning process by facilitating the development of the people strand of the five year strategy.We undertook this task by:reviewing the organisation's existing people...

  • Workforce Planning Support for DCSF

    The Department for Children, Schools and Families asked IES to provide some support for its workforce planning process. The process involved HR business partners and managers in a detailed dialogue about workforce requirements over the coming year...

  • Putting Strengths into Development

    IES worked with the IT HR team of Rolls-Royce to provide a strengths-focused element to the team's development programme. The team were based internationally in USA, Canada, Germany and the UK. The programme consisted of each person completing a...

  • Supporting NHS 'No Delays' Extension

    Under its No Delays Ambassador Sites programme, the NHS Institute supported healthcare trusts to embed No Delays products with a view to supporting service redesign and 18 week delivery. A key feature of this programme was the deployment of a...